Terms of service

OVERVIEW

This website is operated by RHEA Australia. Throughout the site, the terms "we", "us", and "our" refer to RHEA Australia. We offer this website, including all information, tools, and services available through it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By accessing our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform enabling us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have provided consent for your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purposes, nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws). You must not transmit any worms, viruses, or malicious code.

A breach or violation of any of these Terms will result in the immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted, which involves: (a) transmissions over various networks; and (b) modifications to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.

The headings used in this agreement are for convenience only and will not affect the interpretation of these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or up-to-date sources of information. Any reliance on the material on this site is at your own risk.

This site may contain historical information, which is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update information. You agree to monitor changes to our site yourself.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time, without notice. We will not be liable for any changes, price adjustments, suspensions, or discontinuations of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or Services may be available exclusively online. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy

We have made every effort to display product colors and images as accurately as possible, but we cannot guarantee the accuracy of your computer monitor’s display.

We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit quantities of any products or Services offered, and to discontinue products at any time. Any offer made on this site is void where prohibited.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, credit card, and/or billing/shipping address.

You agree to provide current, complete, and accurate account information for all purchases made at our store. You agree to update your account information promptly to facilitate transaction processing.

For more details, please review our Refund Policy

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools, over which we have no control or input. You acknowledge and agree that we provide access to these tools "as is" and "as available" without any warranties. We shall not be liable for any damages arising from your use of third-party tools.

SECTION 8 - THIRD-PARTY LINKS

Our Service may include links to third-party websites, which are not affiliated with us. We are not responsible for evaluating or ensuring the accuracy of any third-party materials or websites. We will not be liable for any damages from third-party goods or services, including any purchases you make through such sites.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us any specific submissions (such as contest entries) or unsolicited creative materials (suggestions, ideas, proposals, etc.), you agree that we may use, edit, distribute, and publish them without restriction.

We may monitor, edit, or remove content that we deem unlawful, offensive, or objectionable.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, available here

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors or inaccuracies on our site. We reserve the right to correct any errors or omissions and update information at our discretion, without prior notice.

SECTION 12 - PROHIBITED USES

You are prohibited from using our site for unlawful purposes, harassment, or spreading malicious code, or interfering with the operation of our Service.

We reserve the right to terminate your access for violating these prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free access to our Service. We provide the Service “as is” and “as available” without warranties of any kind, either express or implied.

We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Service or products.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold RHEA and our affiliates, partners, and employees harmless from any claims, losses, or damages, including attorney fees, resulting from your violation of these Terms.

SECTION 15 - SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions will continue in full force.

SECTION 16 - TERMINATION

These Terms remain in effect until terminated by either you or us. You may terminate these Terms by discontinuing use of the site. We may terminate your access at any time if you fail to comply with these Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service and any policies posted on our site represent the entire agreement between you and us, superseding any prior agreements.

SECTION 18 - GOVERNING LAW

These Terms are governed by the laws of Australia.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms at any time by posting updates to our website. Your continued use of our site constitutes acceptance of any changes.

SECTION 20 - SAFETY & CARE INSTRUCTIONS

This product is designed for use with prams and strollers that comply with AS/NZS 2088:2022 – Prams and Strollers – Safety Requirements.

  • Always ensure the pram remains stable when the bag is attached.

  • Do not exceed 5 kg total load – overloading may cause tipping.

  • Secure straps firmly; keep clear of brakes, folding joints and wheels.

  • Remove this bag before folding, lifting or transporting the pram.

  • Keep out of reach of children.

  • Use only as intended. Misuse may result in injury or damage.

Complies with the general safety requirements under the Australian Consumer Law.

For more details, please review our Safety & Care Instructions 

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@rheaaustralia.com 

Our contact information is postered below:

RHEA Australia 

ABN: 49 685 302 943

info@rheaaustralia.com